Security at DealLink
DealLink handles lease, PSA, loan, and CC&R documents for commercial real estate teams, so data protection is built into the platform at the infrastructure, database, and application level — not bolted on after the fact.
Encryption
In transit: All traffic to and from DealLink is encrypted over TLS.
At rest: Your data is stored on encrypted, managed cloud infrastructure, encrypted at rest with AES-256.
Database-Level Access Control
Access control isn't just an application-layer check — it's enforced directly in the database:
DealLink enforces granular access policies directly in the database, so a query can only ever return the data a given user or workspace is authorized to see.
Administrative functions (team management, usage/token administration) are gated separately from regular user access.
Authentication
Sign in with Google or Microsoft (Azure AD) single sign-on, or with email and password.
Every request to an authenticated route is verified server-side before any data is returned.
Infrastructure
DealLink runs on cloud infrastructure that independently holds SOC 2 Type 2 and ISO 27001 certification.
Application traffic is protected by automatic DDoS mitigation at the network edge.
Document & AI Processing
Document conversion services delete your uploaded files immediately after conversion, with any response data deleted within 4 hours.
AI extraction is performed by third-party AI providers who do not train models on your data — your documents are processed solely to generate your abstracts and analysis.
You retain full ownership of every document and data point you upload, and can delete your documents at any time.
Questions
For security questions or to report a concern, contact us at stephen@ridgelineai.com. For how we handle personal data more broadly, see our Privacy Policy.